Track My Order

Track your order

To check the status of your order in real time, you have two options:

📧

Via your confirmation email

Click on the View your order link in the confirmation email you received after your purchase.

Also check your spam folder if you can't find the email.

👤

Via your customer account

Log in to your account to see all your orders and their status.

Access my account

You can log in with your email and order number.

Information needed for monitoring

  • Order number : you will find it in your confirmation email
  • Email : the email address used when placing your order

Need help?

If you can't find your confirmation email or are experiencing any difficulties, please contact us. We'll be happy to help!

Contact us